On behalf of the entire WAY Systems team I would like to commend you and your staff for the outstanding work that you continue to provide at WAY Systems.
You and your team have on a number occasions rescued WAY Systems from the brink of technical disaster. You have one of the most dedicated and best trained staffs that I have seen in my 27 years of IT experience.
Your outstanding customer service and commitment to get the problem corrected as quickly as possible and I might add at a reasonable cost make you a premier vendor in my book.
Chris and the Tcom group have become a natural extension of my IT organization. I am proud to have worked along side a group of guys that I can trust and depend upon time and time again.
I highly recommend Chris and his Tcom group to anyone who wants a company dedicated to the customer and committed to getting the job done right the first time.
I was asked to provide a reference for Chirs Scourletis and his Technical Sercices Company TCom.
As a starting point for providing a reference, I would be hard pressed to think of another vendor that has helped us grow to the point technically that we’re at today. Being a company our reliance on technology may be more than other small businesses. Going way behond email, a website and internet access, withoug a stable and fully redundant IT infrastructure, we would have been out of business years ago. And the mission critical ingrastructure that we have today was engineered, built and is maintained meticulously by TCom. A printing company has a numberof very unique technology requirements; Chris took the time to fully understand our business prior to implementing his plan.
Not unlike TCom, we began as an entrepreneurial dream that I had 5 years ago. 48hourprint.com was privately funded and to be honest there were no funds or start up capital. There was no IT budget. Yet Chris managed from day one to provide creative, cost effective yet bullet proof solutions. We are now a top-to-bottom Cisco operation including IP telephony that spans two locations in Boston and Cleveland. This demonstrates TCom’s ability to implement cutting edge and complex IT technial services in response to growth.
As a final testament to the continued trust that we put into TCom; even at over 70 employees all of our IT services are outsourced transparently and one of TCom’s employees is only on site three days a week.
If you have any questions regarding the relationship between our two companies, I would welcome the conversation in person.